OVERVIEW
Welcome to Solvivas. The terms “we”, “us” and “our” refer to Solvivas. Solvivas operates this store and website, including all related information, content, features, tools, products and services (the “Services”).
Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you. These Terms of Service explain your rights and responsibilities when accessing, browsing or purchasing through our Services.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have provided consent for any minor dependents to use the Services on devices you own or manage.
You agree to provide accurate, current and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality and security of your account credentials. Accounts may not be transferred, sold or assigned to another person without our permission.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to present our products, packaging, colours, ingredients, quantities and other information as accurately as possible. However, appearance may vary depending on your screen, device, packaging updates or manufacturer changes.
Products offered by Solvivas, including our Berberine + Yerba Daily Metabolism Drink Mix, are intended to be used according to the directions, ingredient information, warnings and other information provided with the product or displayed on our website.
Information provided through our Services is for general informational purposes and is not intended to replace professional medical advice, diagnosis or treatment. You should consult an appropriate healthcare professional where necessary before using dietary supplements, particularly if you are pregnant, breastfeeding, taking medication or managing a medical condition.
We reserve the right to update product descriptions, packaging, availability, pricing or quantities, or to discontinue a product, at any time without notice where permitted by law.
SECTION 3 – ORDERS
Submitting an order constitutes an offer to purchase from Solvivas. We reserve the right to accept, decline, limit or cancel an order where reasonably necessary. An order is not considered accepted until payment has been successfully processed and an order confirmation has been issued.
Purchases are subject to our Refund Policy. Unless otherwise agreed, products purchased through our store are intended for personal or household use and not for commercial resale.
SECTION 4 – PRICES AND BILLING
Product prices, discounts and promotional offers may change without notice. Applicable taxes, shipping charges, customs duties or import fees may not be included in the displayed price unless expressly stated.
You agree to provide accurate and complete billing and payment information and confirm that you are authorised to use the payment method submitted with your order.
SECTION 5 – SHIPPING AND DELIVERY
Any shipping or delivery timeframes displayed through our Services are estimates and are not guaranteed. Solvivas is not responsible for delays caused by carriers, customs processing, weather events, public holidays, high-volume periods or other circumstances outside our reasonable control.
SECTION 6 – INTELLECTUAL PROPERTY
All content available through our Services, including the Solvivas name, branding, trademarks, text, graphics, photographs, product imagery, website design and other materials, is owned by Solvivas, its licensors or applicable rights holders and is protected by intellectual property laws.
You may not reproduce, modify, distribute, publish, sell or commercially exploit our content without prior written permission. All rights not expressly granted are reserved.
SECTION 7 – OPTIONAL TOOLS
We may provide access to tools or services operated by third parties. These tools may be provided on an “as is” and “as available” basis without warranties or endorsements from Solvivas. Your use of third-party tools is at your own discretion and risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to websites, applications or services operated by third parties. Solvivas is not responsible for the content, accuracy, availability, privacy practices or other activities of third-party websites or services.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our online store is powered by Shopify. However, purchases made through our store are transactions directly between you and Solvivas. Shopify provides the ecommerce platform but is not the seller of Solvivas products and is not responsible for transactions between you and our store except as otherwise provided by applicable law or Shopify's own terms.
SECTION 10 – PRIVACY POLICY
Personal information collected through our Services is handled in accordance with our Privacy Policy and may also be processed in accordance with Shopify’s applicable privacy policies.
SECTION 11 – FEEDBACK
If you voluntarily submit feedback, ideas, suggestions, reviews or other content to us, you grant Solvivas a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify and otherwise use that content for legitimate business purposes, subject to applicable law.
SECTION 12 – ERRORS AND OMISSIONS
Information on our website may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping or other matters. We reserve the right to correct such errors and update information at any time without prior notice where permitted by law.
SECTION 13 – PROHIBITED USES
You may not use our Services for unlawful, fraudulent, abusive, harmful, malicious or unauthorised purposes, or in any way that interferes with the security, operation or rights of Solvivas, Shopify, other customers or third parties.
SECTION 14 – TERMINATION
We may suspend or terminate your access to the Services where reasonably necessary, including in response to a breach of these Terms. Any provisions that by their nature should survive termination will continue to apply.
SECTION 15 – DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT WHERE EXPRESSLY STATED OTHERWISE, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, warranty or other right that cannot lawfully be excluded under applicable consumer protection laws.
SECTION 16 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, SOLVIVAS, SHOPIFY AND THEIR RESPECTIVE AFFILIATES, SERVICE PROVIDERS, OFFICERS, EMPLOYEES AND REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.
Nothing in these Terms limits liability where doing so would be prohibited by applicable law.
SECTION 17 – INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless Solvivas, Shopify and their respective affiliates, service providers, employees and representatives from claims, liabilities or expenses arising from your material breach of these Terms, violation of applicable law or infringement of another party’s rights.
SECTION 18 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in full force and effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision. These Terms, together with any policies or notices referenced within them, constitute the agreement between you and Solvivas regarding your use of the Services.
SECTION 20 – ASSIGNMENT
We may assign or transfer our rights and obligations under these Terms where permitted by law. You may not assign or transfer your rights or obligations under these Terms without our prior written permission.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws applicable in the jurisdiction in which Solvivas operates, subject to any mandatory consumer rights or protections that apply in your place of residence.
SECTION 22 – HEADINGS
The headings used throughout these Terms are included for convenience only and do not affect the interpretation of any provision.
SECTION 23 – CHANGES TO TERMS
We may update these Terms of Service from time to time to reflect changes to our Services, business practices or legal obligations. Updated Terms will be posted on this page, and your continued use of the Services after changes take effect constitutes acceptance of the revised Terms where permitted by law.
SECTION 24 – CONTACT INFORMATION
Questions regarding these Terms of Service should be submitted through the Contact option available on the Solvivas website.